Employment Opportunities

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If you are interested in any of the opportunities listed, please refer to the contact information below.

Customer Service Representative – Rawlins, Wyoming 

Rawlins National Bank is looking for an experienced Customer Service Representative to join our growing team!

We offer competitive pay, health, dental, vision, life insurance, paid vacation, 401K and a bonus program.

The Customer Service Representative provides high quality customer service to Bank customers by performing the following duties:

Essential Duties and Responsibilities:

  • Processes a variety of transactions using own judgment within limits regarding the validity of transactions presented including but not limited to cash, negotiable instruments and transfers.
  • Accepts checks for cashing, paying, deposit, verifies endorsement, validity and availability of funds.
  • Maintains and balances cash drawer within established guidelines.
  • Refers questionable transactions to appropriate person.
  • Assists customers in person and by phone with account inquiries, research and maintenance.
  • Receives installment loan payments and issues receipts.
  • Processes mail deposits, night drop, and ATM deposits under dual control.
  • Processes stop and hold orders.
  • Sells and maintains Bank products such as cashier’s checks, gift cards and money orders.
  • Processes customer requests such as address changes, check orders and PIN changes.
  • Opens and performs maintenance on new accounts.
  • Establishes proper identification and documentation for the opening and maintenance of new accounts.
  • Maintains accurate monthly records of new accounts opened and closed.
  • Performs all functions related to safe deposit boxes such as opening, access and maintenance.
  • Maintains knowledge of Bank services and products and guides customers in selecting the best product for their needs.
  • Responsible for adherence to regulations and Bank policies and procedures.
  • Promotes Bank services and cross-sells Bank products.
  • Nonessential Duties and Responsibilities:
  • Balance and maintain ATM.
  • Performs all other duties as assigned. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.High school diploma or general education degree (GED). Previous banking experience is preferred. Cash handling experience required.Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.To perform this job successfully, an individual should have knowledge of Word Processing software and general pc knowledge.The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Physical Demands:The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision. While performing the duties of this Job, the employee is regularly required to stand and talk or hear. The employee is frequently required to use hands to handle or feel and reach with hands and arms. The employee is occasionally required to walk; sit and stoop, kneel or crouch.
  • Skills:
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • The noise level in the work environment is usually moderate.
  • Work Environment:
  • Computer Skills:
  • Reasoning Ability:
  • Math Ability:
  • Language Ability:
  • Education/Experience:
  • Qualifications:
  • Exceptional customer service skills.
  • Ability to maintain a high level of confidentiality.
  • Attention to detail with high degree of accuracy.

The Rawlins National Bank is an Equal Opportunity Employer, Affirmative Action Employer.


Loan Assistant

Rawlins National Bank is looking for an experienced Loan Assistant to join our growing team!

We offer competitive pay, health, dental, vision, life insurance, paid vacation, 401K and a bonus program.

Summary: The Loan Assistant provides administrative support and assists in the servicing of installment, commercial, agricultural and real estate loans by performing the following duties:

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Assists customers in person and by telephone with routine inquiries including but not limited to, account inquiries, payoffs and loan applications.
  • Assists lenders in obtaining necessary loan documentation and maintaining loan files with complete and accurate documentation.
  • Processes consumer credit reports.
  • Orders Flood Determinations and appraisals, performs title searches/commitments and UCC searches.
  • Files and records UCC/EFS and Mortgage documents with appropriate State and County entities.
  • Prepares loan documents and correspondence.
  • Books new loans and ensures that fees/disbursements are accounted for and processed properly.
  • Receives and processes loan payments, payoffs, disbursements and advances.
  • Maintains loan ticklers for appropriate documentation.
  • Monitors and processes paid off loan files.
  • Prints daily, monthly, quarterly and annual reports and statements.
  • Provides notary service.

NONESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Assist customers with blue book values of vehicles using the NADA Guide program.
  • Performs all other duties as assigned.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

High school diploma or general education degree (GED) and one to three months related experience and/or training in banking required. Loan related experience preferred.

Language Ability:

Ability to read and comprehend

Math Ability:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ration, and percent.

Reasoning Ability:

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Computer Skills:

To perform this job successfully, an individual should have knowledge of Microsoft Word and Excel.

Certificates and Licenses:

Notary Commission will need to be obtained if not currently in place.

Supervisory Responsibilities:

This job has no supervisory responsibilities.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be mad to enable individuals with disabilities to perform the essential functions.

The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include Close vision. While performing the duties of this Job, the employee is regularly required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear.

Skills:

  • Must be detail oriented with good organizational, critical thinking and problem solving skills.
  • Must have the ability to manage multiple deadlines.
  • Must have ability to work cohesively with others.
  • Must possess high initiative with strong desire for excellent customer service.

The Rawlins National Bank is an Equal Opportunity Employer, Affirmative Action Employer.

Rawlins offers many scenic and recreational places to live and play. Rawlins is a recent national award winner for its Downtown Main Street, and has been ranked within the top 20 in Outdoor Life’s magazine Top 200 towns for outdoor recreation, as has Carbon County. We offer employment opportunities with an exceptional compensation and benefits package and an environment that promotes professional development. If you are interested in the opportunities listed above, apply in person at:

RNB, Human Resources Department

220 Fifth Street, Rawlins, WY

(307) 324-1100 ext. 153

Or mail/fax a resume and cover letter to:

RNB, Human Resources Department

P.O. Box 100

Rawlins, WY 82301

fax: (307) 324-1165

APPLICATION

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We offer employment opportunities with an exceptional compensation and benefits package and an environment that promotes professional development.

The Rawlins National Bank is an Equal Opportunity Employer We offer competitive pay based on experience. Benefits include health, dental, vision, life, paid vacation, incentive programs, and 401K.